AI that does real work
Agents and tools that draft, summarise and carry out tasks in the systems you already run, with limits you set and a person approving what matters.
The problem
A chatbot bolted onto a website does not know your customers, your prices or your process, and it cannot do anything with what it learns.
Useful AI has to live inside your systems, with access to the data it needs and nothing more, and with clear rules about what it may do on its own.
Running today The weekly Latest in AI briefing on this site is researched, drafted and checked by an AI pipeline we built.
AI with a job description
Every agent we build has a defined task, the data it needs, written limits, and a log of what it did.
-
Drafting with review
Replies, summaries and first drafts written by AI and approved by a person before anything is sent.
-
Research and summaries
Long documents, email threads and records condensed into what someone needs to make a decision.
-
Content pipelines
Recurring content researched, written, checked and published on a schedule, like the Latest in AI briefing on this site.
-
Multi-step agents
Agents that carry out a sequence of steps in the tools you already use: look something up, update a record, prepare the next action.
-
Guardrails
Written limits on what an agent may do, credentials it never sees, and a person for anything that spends money or cannot be undone.
-
The right model for the job
We choose the model per task, weighing quality, speed and cost, and revisit the choice as new models ship.
How we build an AI agent
-
Find the task
We look for work that is repetitive, text-heavy and done by hand today.
-
Write the limits
We write down what the agent may read, what it may change, and what always needs a person.
-
Build and evaluate
We test it on real examples, including the ones it should refuse, before anyone relies on it.
-
Run and review
It runs with logs and alerts, and we review its results and adjust it as your work changes.
Tell us what you need built
A 30-minute call about your locations, the tools you run and the work you want to stop doing by hand. We'll tell you what we would build and what it would take.